{ "languages": [ "zh", "en" ], "policies": { "shipping": { "zh": [ "配送与发货", [ "实物订单按以下流程处理：选择商品与规格、提交申请、商家确认供货和运输方案、客户核对报价并付款、核验到账、实际交运、查询物流。提交申请不等于付款或确认供货。", "配送仅限美国和亚洲地区，具体国家或地区以收货地址选择列表为准。其他地区暂不接受申请或结账。提交申请后仍需确认实际供货和交付方案。", "商品报价按已选规格与数量确认，并列出运输服务、预计备货工作日和有效期。运费按收货地区以订单为单位计取，不按件数重复收取；具体金额仅在结账页显示，商品页、申请页及本服务文档不列运费金额。运输时效从承运商实际接收包裹后计算；偏远地区、清关、节假日或不可抗力可能影响时效。", "申请时须提供收件人、电话、国家或地区、省州、城市、街道和门牌号；楼栋、单元或房间号按实际情况填写。付款前请核对门牌地址，变更需与商家确认；已经交运的包裹按承运商流程处理。进口税费是否包含，在报价中明确。", "只有核验已付款、取得真实承运商、物流单号和交接凭证后，订单才登记为已发货。创建面单不等于交运。物流查询页展示商家实际登记的记录及承运商查询入口。", "缺货或无法履约时，商家应及时联系客户协商替代方案或原路退款。" ] ], "en": [ "Shipping & dispatch", [ "Physical orders follow this process: select an item and variant, submit a request, receive a confirmed supply and shipping quote, review and pay, verify payment, hand the parcel to the carrier, and track delivery. A request is neither payment nor confirmation of supply.", "Delivery is limited to the United States and Asia. Eligible countries and regions appear in the address selector. Other destinations cannot submit requests or check out. Actual supply and delivery arrangements still require confirmation.", "Quotes confirm the selected variant and quantity, shipping service, estimated preparation business days and expiry. Freight is charged once per order by destination, rather than repeatedly per item. Its amount is shown only at checkout, not on product pages, request forms or in these service documents. Transit estimates start at carrier acceptance; remote areas, customs, holidays and circumstances outside the carrier’s control may affect them.", "Requests require the recipient, phone, country or region, state or province, city, street and house or building number. Add the unit or apartment when applicable. Review this address before payment and arrange changes with the merchant. After handover, carrier procedures apply. Import-duty responsibility is stated in the quote.", "An order is registered as shipped only after verified payment and an actual carrier, tracking number and handover reference are recorded. A label alone does not establish handover. The tracking page shows recorded shipment information and a carrier tracking link.", "If supply fails, the merchant should contact the customer about an alternative or a refund to the original payment method." ] ] }, "returns": { "zh": [ "退换货与退款", [ "收到实物后，如需退换货，请在 14 日内联系商家并提供订单编号、原因及必要照片。质量问题、错发、运输破损及适用法律规定的权利不受一般退货期限限制。", "退货前请先取得退货指引，不要直接寄往快递标签或商品包装上的地址。商家确认退货地址、是否需要退回及运费责任后，再按要求寄回并保留寄件凭证。", "每笔订单在付款前需明确退货条件及运费责任；尚未明确这些安排的商品不开放付款。定制、批发及拆封商品的限制应在接受报价前单独说明。", "实物退货地址目前未公布，因此相应实物销售尚未开放。", "退款应核对原订单与付款记录，并退回原支付渠道。退款申请受理、退货验收及付款机构入账是不同环节；实际到账时间取决于支付机构。不要为获取退款提供银行卡密码或短信验证码。", "可在专属订单页查看申请状态与已确认的订单条款。商家客服资料公布后将显示在本页；历史付款请以原付款凭证中的商户联系方式为准。" ] ], "en": [ "Returns & refunds", [ "Contact the merchant within 14 days of physical delivery with your order reference, reason and relevant photos to request a return or exchange. Defects, incorrect goods, shipping damage and mandatory rights are not limited by this general window.", "Obtain return instructions before sending anything. Do not assume the parcel label or product packaging is the return address. Confirm the address, whether a return is required, and shipping-cost responsibility, then retain proof of posting.", "Return eligibility and shipping-cost responsibility must be disclosed before payment. Items without confirmed terms cannot be paid for. Restrictions for custom, wholesale or opened items must be stated before the quote is accepted.", "The physical return address is not yet published, so the corresponding physical sales remain closed.", "Refunds are reconciled against the original order and payment and returned through the original payment channel. Approval, inspection and payment-provider settlement are separate stages. Settlement timing depends on the provider. Never provide a bank password or one-time code to obtain a refund.", "Use your private order portal to check the request and confirmed terms. Merchant support details will appear here once published. For an earlier payment, use the merchant contact on the original receipt." ] ] }, "privacy": { "zh": [ "隐私与数据使用", [ "浏览商品无需提交收货地址或支付卡资料。网站使用 Cloudflare 提供页面分发、安全防护及订单数据存储；网络请求中的设备和连接信息可能由其处理。商品图片由相应图片服务器加载，图片请求不发送本站页面作为来源。", "提交申请时，本站收集邮箱、收件人、电话、国家或地区、省州、城市、区县、街道、门牌号、楼栋单元房间、邮编及商品规格数量，用于核实配送和报价。付款由 Stripe 处理；核验付款后，本站保存订单编号、交易引用、收件信息和履约记录。本站不保存完整支付卡号、安全码或支付密码。", "履约所必需的姓名、地址和联系方式仅应交给负责供货或配送的相关服务方，用于完成该笔订单。不得将订单数据用于无关营销；客户咨询请勿提交与订单无关的敏感信息。", "未成交申请在最后更新 365 日后自动删除。付款订单按处理争议、售后和适用账务义务所需时间保留，之后由经营者审核删除或匿名化。限流记录在过期后清理。", "订单查询使用订单编号及专属查询密钥。请妥善保管，不要公开分享含查询密钥的链接。旧版首页在浏览器保存语言与购物车偏好，可在浏览器中清除。", "如需查阅、更正或删除个人资料，请通过下述客服渠道联系并提供必要的订单验证信息。依法必须保留的交易记录可能无法立即删除。", "可在专属订单页查看申请状态与已确认的订单条款。商家客服资料公布后将显示在本页；历史付款请以原付款凭证中的商户联系方式为准。" ] ], "en": [ "Privacy & data use", [ "Browsing does not require a delivery address or card information. Cloudflare provides page delivery, security and order storage and may process device and connection information. Product images load from their image hosts without this page as a referrer.", "Requests collect an email, recipient, phone, country or region, state or province, city, district, street, house or building number, unit or apartment, postal code and selected goods to confirm delivery and prepare a quote. Stripe handles payment. After verification, we retain the order reference, transaction reference, recipient information and fulfillment records. We do not store complete card numbers, security codes or payment passwords.", "Recipient details needed for fulfillment should be shared only with the parties supplying or delivering that order. Order data must not be used for unrelated marketing. Do not submit unrelated sensitive information in support requests.", "Unconverted requests are automatically removed 365 days after their last update. Paid orders are retained as needed for disputes, after-sales service and applicable accounting obligations, then reviewed for deletion or anonymization. Expired rate-limit records are removed.", "Order lookup requires an order reference and private access key. Keep the key confidential and do not publicly share links containing it. The original homepage saves language and cart preferences locally; these can be cleared in the browser.", "Contact support to request access, correction or deletion, with enough information to verify the order. Transaction records subject to retention obligations may not be immediately deletable.", "Use your private order portal to check the request and confirmed terms. Merchant support details will appear here once published. For an earlier payment, use the merchant contact on the original receipt." ] ] }, "terms": { "zh": [ "服务与交易条款", [ "商品支持单件购买，不设置批发数量门槛。不同型号、颜色、长度或包装按其具体规格分别计价，选择规格时显示对应商品单价和小计。提交申请后，商家须核实实际规格、数量、供货与配送条件，并发出有期限的订单报价。未收到有效报价前，客户不应付款。", "客户先核对商品名称、规格、数量、单价、备货时间和售后条款，再进入结账页查看地区运费与最终应付总额，确认后才付款。不承诺未列明的库存、赠品或服务。", "请在购买前核对设备接口、电压、插头、尺寸、协议和具体规格。对适用性有疑问时应先咨询。商家提供的确认信息应与所选商品和实际履约一致。", "付款成功以服务器向支付机构核验的交易记录为准。浏览器跳转、截图或自行填写的订单状态不能代替到账核验。商品缺货、信息错误或无法配送时，应协商履约或退款，不得擅自替换商品。", "订单如实记录客户申请并确认的商品、规格和数量，不得擅自更换。", "争议请先通过客服提供订单编号和相关证据。依法享有且不可排除的消费者权利不受本页限制。", "可在专属订单页查看申请状态与已确认的订单条款。商家客服资料公布后将显示在本页；历史付款请以原付款凭证中的商户联系方式为准。" ] ], "en": [ "Terms of service & sale", [ "Single-unit orders are supported without a wholesale quantity threshold. Models, colors, lengths and packaging options are priced by their actual variant, with the selected unit price and item subtotal shown when choosing an option. After a request, the merchant must confirm the selected variant, quantity, supply and shipping conditions and issue a time-limited quote. Do not pay before receiving a valid quote.", "Review the item, variant, quantity, unit price, preparation time and after-sales terms first. Continue to checkout to review destination-based freight and the final total before authorizing payment. Stock, extras or services not stated in the quote are not promised.", "Check connectors, voltage, plug, dimensions, protocols and the selected variant before purchase. Ask about suitability before ordering. Merchant confirmations must match the actual item and fulfillment.", "Payment is accepted only after the server verifies the transaction with the payment provider. Browser redirects, screenshots and manually entered statuses are not proof of payment. Supply failure, errors or delivery problems must be resolved by agreement or refund; goods must not be substituted without agreement.", "Order records retain the actual item, variant and quantity requested and confirmed by the customer. Items must not be replaced without agreement.", "Contact support with the order reference and relevant evidence to resolve a dispute. Mandatory consumer rights are not excluded by these terms.", "Use your private order portal to check the request and confirmed terms. Merchant support details will appear here once published. For an earlier payment, use the merchant contact on the original receipt." ] ] }, "warranty": { "zh": [ "保修与商品适配", [ "可适用的保修期限、范围、负责服务方及费用必须在该笔实物订单报价中明确后，才允许付款。尚无已确认保修安排的商品暂不接受付款。", "收货时请检查包装、数量、型号与配件。如有运输破损、错发或功能异常，请保留包装与照片，停止可能造成进一步损坏的使用，并联系商家。", "咨询时请提供订单编号、所选规格、设备型号、问题描述和必要照片。不要自行拆修可能需要检测的商品；是否需要寄回由受理方确认。", "对充电器、电池及电源相关商品，请按对应设备要求使用；接口相同不等于电压、功率或充电协议相同。商品保修不排除适用法律下的质量救济。", "可在专属订单页查看申请状态与已确认的订单条款。商家客服资料公布后将显示在本页；历史付款请以原付款凭证中的商户联系方式为准。" ] ], "en": [ "Warranty & compatibility", [ "The applicable warranty period, scope, service party and costs must be stated in a physical order quote before payment. Items without confirmed warranty arrangements cannot be paid for.", "Check packaging, quantity, model and accessories on arrival. Retain packaging and photos if there is transit damage, an incorrect item or a functional problem. Stop use that could cause further damage and contact the merchant.", "Provide the order reference, selected variant, device model, problem description and relevant photos. Avoid dismantling items that may need inspection. The service party will confirm whether a return is needed.", "Use chargers, batteries and power accessories according to the equipment requirements. A matching connector does not guarantee matching voltage, wattage or charging protocols. Warranty terms do not exclude applicable statutory remedies.", "Use your private order portal to check the request and confirmed terms. Merchant support details will appear here once published. For an earlier payment, use the merchant contact on the original receipt." ] ] }, "faq": { "zh": [ "常见问题", [ "如何下单？在商品页选择“申请订单”。可接单时提交规格、数量、邮箱和精确到门牌的收货地址；商家确认后，在专属订单页核对报价并付款。提交时不收款。", "可以只买一件吗？可以。所有商品支持单件申请和购买，不设批发数量门槛；所选具体规格仍需确认可供货。", "规格为什么有不同价格？不同型号、长度、颜色或包装可能有各自的商品单价。选择具体规格后查看对应单价和商品小计；资料中未明确的选项待确认后报价。", "运费在哪里看？商品页和申请页不显示运费金额。系统仅支持美国和亚洲目的地，运费按地区计算并在结账页单独列出，请确认应付总额后付款。", "在哪里查询？使用“订单与物流”页面，输入订单编号和查询密钥；提交成功时请保存专属链接。密钥不会显示在公开商品页。", "为什么没有物流单号？申请、待付款或备货中的订单尚未交运。商家取得实际交接凭证后录入承运商和单号，随后可从订单页打开物流查询。", "可以修改订单吗？付款前联系商家确认。付款后改变商品、数量、地址或配送方式可能需要重新核价、取消或退款。", "支持哪些语言？商品目录、订单申请、查询、发货管理和服务文档支持简体中文与英文。部分规格名称保留商品原有标识，以免误选。" ] ], "en": [ "Frequently asked questions", [ "How do I order? Select “Request an order” on the product page. When requests are open, submit a variant, quantity, email and street-level delivery address including the house or building number. Review the merchant’s confirmed quote in your private order portal before paying. Submitting the request does not collect payment.", "Can I buy one? Yes. Every product supports single-unit requests and orders without a wholesale quantity threshold. Availability of the selected variant still requires confirmation.", "Why do variants have different prices? Models, lengths, colors or packaging may have different unit prices. Select the actual variant to see its price and item subtotal. Options without a stated price require confirmation.", "Where is freight shown? Product pages and request forms do not display freight amounts. Only the United States and Asia are supported; destination-based freight is separately displayed at checkout before payment.", "Where do I check an order? Open “Orders & tracking” and enter the order reference and private access key. Save the private link after submitting. Keys are never displayed on public product pages.", "Why is there no tracking number? Requests, unpaid orders and orders being prepared have not been handed over. The merchant records the carrier and tracking number after obtaining a real handover reference.", "Can an order be changed? Contact the merchant before payment. Changes to items, quantities, addresses or shipping after payment may require a new quote, cancellation or refund.", "Which languages are supported? The catalog, requests, tracking, fulfillment administration and service documents support Simplified Chinese and English. Some variant markings retain their original labels to avoid selecting the wrong item." ] ] }, "contact": { "zh": [ "联系与客服", [ "本店已开放实物订单申请，用于确认供货与配送。经营者和售后资料须在相应订单付款前公布。", "可在专属订单页查看申请状态与已确认的订单条款。商家客服资料公布后将显示在本页；历史付款请以原付款凭证中的商户联系方式为准。", "咨询请提供订单编号、商品规格和问题描述。请勿发送完整支付卡号、密码、身份证件或短信验证码。订单查询密钥只用于专属订单查询，不应公开分享。", "实物退货地址在接受相应订单前公布。" ] ], "en": [ "Contact & support", [ "Physical order requests are open for supply and delivery confirmation. Merchant and after-sales details must be published before the relevant payment is offered.", "Use your private order portal to check the request and confirmed terms. Merchant support details will appear here once published. For an earlier payment, use the merchant contact on the original receipt.", "Include the order reference, item variant and a clear description. Do not send complete card numbers, passwords, identity documents or one-time codes. A private order key is for order access and should not be shared publicly.", "The return address will be published before the corresponding physical orders are accepted." ] ] }, "payment": { "zh": [ "付款与订单安全", [ "实物订单只有在商家确认供货与售后条款后才提供付款。地区运费由系统计算，只在结账页与最终应付总额一起显示。报价到期后需重新确认。付款页显示实际商品名称、规格、数量和美元金额。", "Stripe 处理付款信息。请仅从本站专属订单页进入结账，不要向个人账户转账以解锁发货或退款。付款失败或待处理时，订单不会被视为已付款。", "系统从支付机构核验订单引用、金额、币种与付款状态后才进入备货。不要重复付款；状态暂未更新时可点击刷新，商家也可重新核验。", "如发现可疑交易，请及时联系原付款渠道和商家。取消、退货与退款按对应订单条款和实际付款记录处理。" ] ], "en": [ "Payment & order security", [ "Payment is offered only after supply and after-sales terms are confirmed. The server calculates regional freight, which is displayed only at checkout with the final total. Expired quotes require reconfirmation. Checkout states the actual item, variant, quantity and USD amount.", "Stripe processes payment information. Enter checkout only from your private order portal. Do not transfer to a personal account to unlock shipping or a refund. Failed or pending payments are not treated as paid.", "The server verifies the order reference, amount, currency and payment status with the provider before preparation. Avoid duplicate payment. Refresh the portal if the status has not updated; the merchant can also reconcile it.", "Contact the original payment provider and merchant promptly about suspicious transactions. Cancellations, returns and refunds follow the relevant order terms and actual payment record." ] ] }, "tracking": { "zh": [ "订单与物流查询", [ "查询需要订单编号与提交申请时生成的查询密钥。保存专属链接后，可查看报价、付款状态、运输服务和已登记的物流信息。完整收货地址仅在持有专属密钥的查询页和授权管理后台显示。", "“待确认”表示商家尚未确认供货；“已报价”可核对有效期内的报价；“付款处理中”仍在等待支付核验；“已付款”表示待备货或交运；“已发货”表示商家登记了实际交运记录。", "物流单号和承运商查询链接来自实际发货登记。物流扫描与签收状态以承运商记录为准；本站不生成模拟物流轨迹。", "订单显示已发货但长时间没有扫描、运输异常或包裹未收到时，请带订单编号联系商家。签收登记需要实际签收凭证。", "可在专属订单页查看申请状态与已确认的订单条款。商家客服资料公布后将显示在本页；历史付款请以原付款凭证中的商户联系方式为准。" ] ], "en": [ "Order & tracking help", [ "Lookup requires your order reference and the access key created with the request. Save the private link to review quotes, payment status, shipping service and recorded shipments. The full delivery address is visible only through the private access key or authorized administration.", "“Requested” awaits supply confirmation. “Quoted” allows review of a valid quote. “Payment pending” awaits payment verification. “Paid” awaits preparation or handover. “Shipped” means the merchant has registered an actual handover.", "Tracking numbers and carrier links come from actual shipment registration. Carrier scans and delivery records govern shipment progress. This store does not generate simulated tracking events.", "Contact the merchant with the order reference if a shipped parcel has no scans for an extended period, encounters an exception or has not arrived. Registering delivery requires an actual proof-of-delivery reference.", "Use your private order portal to check the request and confirmed terms. Merchant support details will appear here once published. For an earlier payment, use the merchant contact on the original receipt." ] ] } } }